Employment
Service Technician
Job Description
We are seeking a dedicated and skilled Service Technician to join our team at Iron City Polaris in Phoenix. This role is essential in ensuring high-quality repairs and maintenance of machinery and components. The ideal candidate will work under the supervision of the Service Foreman and General Manager to deliver exceptional service and maintain a clean and efficient work environment.
Key Responsibilities:
- Recondition and repair equipment components and systems.
- Plan and execute repair methods efficiently, ensuring safe and effective results.
- Order and manage parts and materials required for assigned tasks.
- Complete all repairs promptly and to high-quality standards.
- Return all unused parts and materials in a timely manner.
- Maintain a clean, organized, and safe work area.
- Keep detailed and accurate records of time, parts, and supplies used.
- Ensure all records are clear, legible, and in compliance with company standards.
- Maintain and care for all shop tools, equipment, and vehicles.
- Communicate effectively and respectfully with clients, co-workers, and manufacturer representatives.
- Provide excellent customer service and maintain positive relations with fellow employees.
- Safely transport units between locations as required.
Requirements:
- Valid driver’s license with a clean driving record.
- Reliable transportation to and from work.
- Experience hauling a trailer.
- Ability to lift up to 65lbs.
- Willingness to participate in daily location setup duties.
- Punctuality and strong time management.
- Personal set of tools.
- Ability to pass a drug screening.
Preferred Qualifications:
- Personable, problem-solver, reliable, and adaptable to changing environments and customer needs.
- Ethical, intelligent, and able to work well with others across departments and locations.
Education/Training/Experience:
- Basic experience in mechanical repairs and maintenance.
Skills & Abilities:
- Strong interpersonal skills with a desire for career growth within the company.
- Good communication and teamwork skills.
- Commitment to safe work practices.
- Knowledge of equipment operations and mechanical functions.
- Strong mechanical aptitude and skills for repairs on off-road vehicles.
- Ability to manage time efficiently and prioritize tasks.